Professional elevator service and repair, inspection, consulting and litigation support for building owners, property managers, attorneys and industry contractors.
Q.E.I.s & S.E.M.s in house
Union-certified technicians
Most elevator types & brands
Request Elevator Repair
Tell us what’s happening with your equipment and we’ll get a technician scheduled as quickly as possible.
Commercial Elevator Repair
3,000+
Elevators and escalators maintained and serviced by Urban across the tri-state area.
Urban Elevator is driven by safety, quality and service. We strive to provide an environment where the riding public and the customer are at ease.
Urban employs union-certified technicians who are continually trained on the latest industry technologies. Our repair crews are outfitted with the tools and equipment needed to complete repairs on a majority of elevator types and brands.
We can provide all of the tests necessary to meet state and local codes. This ensures your equipment is up to current code and reduces your liability.
Repairs are only part of the picture. A preventive elevator maintenance program keeps breakdowns from happening in the first place, and when aging equipment costs more to fix than to upgrade, our elevator modernization team can plan the next step.
Our elevator repair service covers Chicago and the Chicago western, north, northwest and southwest suburbs, with the same crews handling elevator inspection, testing and repair. It’s why building owners rank us among the elevator repair companies they trust most.
Elevator Service & Repair
From a single service call to every code-required test on a high-rise, one team handles it.
Elevator Safety Testing
Urban performs every safety test required by A17.1 and local Chicago-area codes, and schedules third-party witnessing when your jurisdiction requires it.
In addition to the routine inspections required by A17.1, the governor and safeties are required to be set without load at least annually, by hand, while operating in the down direction at the slowest operating speed, to assure the systems function. At the same time, the governor should be set manually to assure all parts are operating freely.
Once every five years, the safeties and governor are required to be set at full load and full speed, in all cases bringing the car to a complete rest within the required stopping distance. The governor should be properly tested at the same time to confirm all calibrations.
Evidence of all testing is provided by metal tags securely fastened to each component. All testing is witnessed by a person qualified to do so, as required by the local governing authorities.
In addition to the routine inspections required by A17.1, once every five years all elevators permitted to carry passengers are tested with 125% of rated load. This confirms the elevator can operate normally into the lowest landing, stop and hold the overload. The elevator is also checked for its ability to hold this load with the main line disconnect in the open position.
Where provided, emergency power is tested annually without load to confirm the elevator conforms with code. The system is also tested at least once every five years with 125% of the elevator’s capacity.
All elevators with fire service are subject to monthly testing of Phase I recall and at least one-floor operation of Phase II, with a written record kept on the premises. Annually, the system is fully tested using the actual initiating means of fire service recall under fire or other emergency conditions, and documented accordingly.
All hydraulic elevators are tested annually to confirm the system bypasses the full output of the pump before exceeding 150% of its full-load working pressure. Full-load working pressure is recorded to confirm the relief valve setting, and adjusted if needed.
The cylinder’s integrity is also inspected by observing the car position for at least 15 minutes for any change in position that can’t be accounted for.
As defined in ANSI A17.1, code requires that all tests be witnessed by a person qualified to do so and approved by the governing authorities. Approved witnesses may include Qualified Elevator Inspectors (Q.E.I.), Supervising Elevator Mechanics (S.E.M.) and/or someone approved by the local governing authority. Safety tests performed without valid witnessing are deemed unacceptable.
Where admissible by the local governing authorities, Urban Elevator has both Q.E.I.s and S.E.M.s in house for witnessing. Where a third-party witness is mandated by the state or municipality, we perform the tests and schedule the witnessing with the appropriate services for a small additional fee. Metal tags, securely fastened to each component and including the witness’s license number, serve as evidence of test completion.
Testing records also feed your building’s Maintenance Control Program.
Your Chicago Elevator Repair Company
Our strong local partnerships give you the comfort of knowing your parts will be available when you need them. Trust Urban Elevator to get your elevator up and running as quickly as possible. Urban is committed to going above and beyond to get the job done right the first time.
The Urban approach is to make sure every customer is treated fairly and is completely satisfied with the services we provide. From our on-call technicians to your personal account manager, the entire Urban Elevator team understands our customer is our number one priority. Managing your building’s elevator needs shouldn’t be your responsibility; leave that to us.
Equipment down after hours? Emergency elevator repair is available 24 hours a day, 365 days a year.
