Our strong local partnerships provide you with the comfort level of knowing your parts will be available when you need them. Trust Urban Elevator to get your elevator up and running as quickly as possible. Urban is committed to going above and beyond to get the job done right the first time.

The Urban approach is to make sure the customer is treated fairly and is completely satisfied with the services we provide. We work as a team to provide the best possible service at every contact point, from our on-call technicians to your personal account manager; the entire Urban Elevator team understands our customer is our number one priority. Managing your building’s elevator needs should not be your responsibility; leave that to us.

Urban Elevator is driven by safety, quality and service. We strive to provide an environment where the riding public and the customer are at ease.

In addition to the routine inspections required as a result of A17.1 the governor and safeties are required to be set without load a minimum of annually by hand while operating in the down direction at the slowest operating speed to assure the systems functionality. At the same time the governor should be set manually to assure that all parts are operating freely.

Additionally once every (5) Five years the safeties and governor are required to be set at full load full speed in all cases which the car shall come to a complete rest within the required range of stopping distance. At the same time the governor should be properly tested to assure for all proper calibrations.

Evidence of all testing shall be by metal tags securely fastened to each component. All testing shall be witnessed by a person qualified to do so as required by the local governing authorities.

In addition to the routine inspections required as a result of A17.1 once every (5) Five years all elevators permitted to carry passengers shall be tested with 125% of the rated load to assure the elevators ability to operate properly under normal means into the lowest landing, stop and hold said overload. The elevator shall also be checked for its ability to hold this load with the main line electrical disconnect in the open position.

Where provided shall be tested annually without load to assure the elevators proper conformance with code. Additionally the system shall be tested, at minimum, once every (5) Five years with 125% of the elevators capacity to assure the elevators proper conformance with code.

All elevators that have fire service shall be subject to monthly testing of Phase I recall and a minimum of one-floor operation of Phase II to assure the system is being properly maintained of which a written record shall be kept on the premises. Annually the system shall be fully tested by utilizing the actual initiating means of fire service recall under fire or other emergency conditions and documented accordingly.

All hydraulic elevators shall be tested annually to assure that the system successfully bypasses the full output of the pump prior to exceeding 150% of its full load working pressure. Full load working pressure should be visibly recorded as to assure the proper settings of the relief valve and if not it should be established accordingly. Additionally the cylinders integrity shall be inspected by observing the car position for a period not less than 15 min. for and changes in car position that cannot be accounted for accordingly.

As defined in ANSI A17.1, it is required by code that all tests be witnessed. All tests must be witnessed by a person qualified to do so and approved by the governing authorities. Approved witnesses may include Qualified Elevator Inspectors (Q.E.I.), Supervising Elevator Mechanics (S.E.M.) and/or someone approved by the local governing authority. Safety tests performed without the validity of witnessing will be deemed unacceptable.

Where it is admissible by the local governing authorities, Urban Elevator Service, Inc. has both Q.E.I.’s and S.E.M.’s in house for the purpose of witnessing. In a case where a third party witness is mandated by the state or local municipalities, we will perform the tests and schedule the witnessing with the appropriate services for a small additional fee. Metal tags, securely fastened to each component, which include the appropriate license number of the witness, shall serve as evidence of test completion.